Cancellation Policy:

The following also applies to contracts with consumers:

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the latest goods.


To exercise your right of withdrawal, you must contact Anchoreve / Ms Eva Kuhn, Derendorfer Straße 80, 40479 Düsseldorf. Email: (e.g. a letter sent by post, fax or email) informing us of your decision to cancel this contract. You can use the model withdrawal form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication informing us that you are exercising your right to cancel before the cancellation period expires.
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs that result from your choosing a type of delivery other than the cheapest standard delivery we offer) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. We will refund you using the same means of payment that you used for the original transaction, unless expressly agreed with you otherwise; under no circumstances will you be charged any fees for this repayment. We reserve the right to refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

You bear the direct costs of the return.

You only have to pay for any loss in value of the goods if this loss in value is due to your handling of the goods in a way that is not necessary to check their nature, properties and functionality.
If you want to cancel the contract, you can fill out this form and send it to me: Cancellation form


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